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Microsoft asks users to ignore 'Antivirus is turned off' errors

Incorrect alerts follow latest Defender updates, Microsoft says

By TMRO Staff·1 min read
Microsoft asks users to ignore 'Antivirus is turned off' errors
BleepingComputer

Key points

  • Microsoft asked users to ignore false 'Antivirus is turned off' alerts
  • Alerts occur after installing latest Defender updates
  • Advice applies to Defender Antivirus specifically
  • Issue reported this week by Microsoft

Microsoft this week advised customers to disregard alerts stating that Defender Antivirus has been turned off, saying the warnings are incorrect and appear after installing the latest Defender updates.

The company's request, reported by BleepingComputer, addresses a situation where users see the 'Antivirus is turned off' notification despite Defender being active. Microsoft did not specify a timeline for a permanent fix.

Alerts follow Defender updates

The incorrect alerts occur specifically after users install the most recent Defender updates. Microsoft has not detailed which update versions are affected or whether the issue is widespread.

What users should do

Microsoft's guidance is to ignore the alerts for now. The company has not provided a workaround or a date for a resolution, leaving users to wait for a future update that corrects the false warnings.

Why it matters

False security alerts can cause unnecessary concern and potentially lead users to disable or uninstall antivirus software, weakening their defenses. Microsoft's guidance aims to prevent such actions and maintain trust in Defender's reliability.

The data

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Sources

TMRO Report writes original coverage based on the material listed above.